Legal Contact Information
Designated Agents & Legal Notices
For legal definitions, click here
Last updated: January 24, 2026
1. General Legal Contact
GlitchRealm Legal Department
Email: legal@glitchrealm.ca
Response Time: 2-5 business days for non-urgent inquiries
Jurisdiction: Calgary, Alberta, Canada
Use this contact for general legal questions, licensing inquiries, partnership discussions, and non-urgent legal matters.
2. Developer & Submission Support
GlitchRealm Developer Relations
Email: developers@glitchrealm.ca
Response Time: 1-3 business days for submission inquiries, 5-7 business days for appeals
Policies: Developer Agreement, Submission Policy
Contact for:
- Game submission status inquiries
- Submission rejections and appeals
- Verified creator badge applications
- Developer support and technical questions
3. General Support
GlitchRealm User Support
Email: support@glitchrealm.ca
Response Time: 1-3 business days for general inquiries
Contact for technical issues, account questions, feature requests, or general platform support.
4. Press & Media Inquiries
Contact for press releases, media kits, partnership opportunities, or interview requests.
5. Mailing Address
GlitchRealm Headquarters
Address:
GlitchRealm Games
c/o InfinityByte Studios
[Address Line 1]
[City], [Province] [Postal Code]
Canada
For formal legal notices, DMCA notices (if email is unavailable), or official correspondence. Email is strongly preferred for faster response times.
6. Response Time Expectations
Expected response times by inquiry type:
- Emergency (security breaches, DMCA): 24-48 hours
- Privacy/GDPR Requests: 2 business days (legally required)
- General Support: 1-3 business days
- Developer Inquiries: 3-5 business days
- Legal/Licensing: 5-7 business days
Response times may be longer during holidays or high-volume periods. Urgent matters should be clearly marked in the subject line.
7. Supervisory Authorities
For unresolved privacy or data protection complaints, you may contact the relevant supervisory authority:
- Canada (PIPEDA): Office of the Privacy Commissioner of Canada
Website: priv.gc.ca
Phone: 1-800-282-1376 - EU/EEA (GDPR): Your local Data Protection Authority (DPA)
EU List: EDPB Members - California (CCPA): California Attorney General
Website: oag.ca.gov/privacy
8. Quick Reference
| Issue Type | Contact Email |
|---|---|
| Game Submissions & Developer Support | developers@glitchrealm.ca |
| General Legal | legal@glitchrealm.ca |
| General Support | support@glitchrealm.ca |
| Press & Media | press@glitchrealm.ca |
| Partnerships | partnerships@glitchrealm.ca |
| Security Reports | security@glitchrealm.ca |
| Donations | donations@glitchrealm.ca |
| General Contact | contact@glitchrealm.ca |
9. Changes to Contact Information
Contact information may be updated periodically. Changes will be posted on this page with an updated "Last updated" date. For critical updates, we will notify users via platform announcements.