Legal Contact Information

Designated Agents & Legal Notices

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Last updated: January 24, 2026

1. General Legal Contact

GlitchRealm Legal Department

Email: legal@glitchrealm.ca

Response Time: 2-5 business days for non-urgent inquiries

Jurisdiction: Calgary, Alberta, Canada

Use this contact for general legal questions, licensing inquiries, partnership discussions, and non-urgent legal matters.

2. Developer & Submission Support

GlitchRealm Developer Relations

Email: developers@glitchrealm.ca

Response Time: 1-3 business days for submission inquiries, 5-7 business days for appeals

Policies: Developer Agreement, Submission Policy

Contact for:

  • Game submission status inquiries
  • Submission rejections and appeals
  • Verified creator badge applications
  • Developer support and technical questions

3. General Support

GlitchRealm User Support

Email: support@glitchrealm.ca

Response Time: 1-3 business days for general inquiries

Contact for technical issues, account questions, feature requests, or general platform support.

4. Press & Media Inquiries

GlitchRealm Media Relations

Email: press@glitchrealm.ca

Response Time: 2-5 business days

Contact for press releases, media kits, partnership opportunities, or interview requests.

5. Mailing Address

GlitchRealm Headquarters

Address:

GlitchRealm Games
c/o InfinityByte Studios
[Address Line 1]
[City], [Province] [Postal Code]
Canada

For formal legal notices, DMCA notices (if email is unavailable), or official correspondence. Email is strongly preferred for faster response times.

6. Response Time Expectations

Expected response times by inquiry type:

  • Emergency (security breaches, DMCA): 24-48 hours
  • Privacy/GDPR Requests: 2 business days (legally required)
  • General Support: 1-3 business days
  • Developer Inquiries: 3-5 business days
  • Legal/Licensing: 5-7 business days

Response times may be longer during holidays or high-volume periods. Urgent matters should be clearly marked in the subject line.

7. Supervisory Authorities

For unresolved privacy or data protection complaints, you may contact the relevant supervisory authority:

  • Canada (PIPEDA): Office of the Privacy Commissioner of Canada
    Website: priv.gc.ca
    Phone: 1-800-282-1376
  • EU/EEA (GDPR): Your local Data Protection Authority (DPA)
    EU List: EDPB Members
  • California (CCPA): California Attorney General
    Website: oag.ca.gov/privacy

8. Quick Reference

Issue Type Contact Email
Game Submissions & Developer Support developers@glitchrealm.ca
General Legal legal@glitchrealm.ca
General Support support@glitchrealm.ca
Press & Media press@glitchrealm.ca
Partnerships partnerships@glitchrealm.ca
Security Reports security@glitchrealm.ca
Donations donations@glitchrealm.ca
General Contact contact@glitchrealm.ca

9. Changes to Contact Information

Contact information may be updated periodically. Changes will be posted on this page with an updated "Last updated" date. For critical updates, we will notify users via platform announcements.